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Pricing · Buyer guide

AI Receptionist Pricing: Minutes, Setup Fees, Overage and Total Cost

AiCallAgents has three published monthly tiers: Essential at $249 with 500 minutes, Pro at $465 with 1,500, and Scale at $789 with 3,000. Additional minutes are $0.39, $0.30 and $0.20 respectively. One-time launch fees are $999, $1,499 and $1,999. The key comparison is total monthly cost at your actual usage.

AI Receptionist Pricing: Minutes, Setup Fees, Overage and Total Cost
Quick answer: AiCallAgents has three published monthly tiers: Essential at $249 with 500 minutes, Pro at $465 with 1,500, and Scale at $789 with 3,000. Additional minutes are $0.39, $0.30 and $0.20 respectively. One-time launch fees are $999, $1,499 and $1,999. The key comparison is total monthly cost at your actual usage.

Separate monthly service from launch work

The subscription covers ongoing service and included usage. The one-time launch fee pays for discovery, workflow design, approved knowledge, booking/routing setup, test calls and go-live work. Treating implementation as free usually hides the cost somewhere else.

Calculate cost at your usage level

Essential cost above 500 minutes is $249 plus $0.39 for each additional minute. Pro above 1,500 is $465 plus $0.30. Scale above 3,000 is $789 plus $0.20. Use total expected minutes, not an arbitrary plan label.

The first crossover is about 1,054 minutes

At roughly 1,054 total monthly minutes, Essential plus overage reaches the $465 Pro price. At 1,100 minutes, Essential is $483 while Pro remains $465.

The second crossover is about 2,580 minutes

At roughly 2,580 total monthly minutes, Pro plus overage reaches the $789 Scale price. At 3,000 minutes, Pro would be $915 while Scale remains $789.

Setup-credit policy matters when upgrading

The intended AiCallAgents upgrade policy is to credit the launch fee already paid and charge only the difference to the higher tier’s launch fee. Billing enforcement belongs in the production account system, but buyers should understand the policy before purchase.

Compare value beyond minutes

Included volume matters, but so do routing complexity, multiple workflows, locations and operational support. Choose the lowest tier that fits both call volume and required workflow capability, then reassess with real usage.

Implementation checklist

What to do next

Write down three real calls your business receives and the correct next step for each. Then test those scenarios before routing the main number. If the need is broader than call handling—website, reputation, SEO, follow-up or advertising—use the AiDigitalSmart path. Healthcare practices should use Digital4Doctors for healthcare-specific workflows.

Editorial policy: This guide uses published AiCallAgents product facts and operating principles. It does not present invented customer results or guarantee business outcomes.